Usually shipment can be arranged within 3 working days after receiving payment. Each item can be shipped out if payment received before 17:00 each day. We ship this item by Fedex,delivery time is 5-7 days. Mail transit time is best estimated, but not guaranteed. As transit time varies. Buyer is responsible for return shipment.
Shipping damage has to be reported within 5 business days of which the product was delivered. If you have any questions, please be free to contact with us,we will answer your questions ASAP. We will answer your question via email, please check your email for the answers. Feedback
I describe items as well as I can. If I have missed something, please let me know. Please e-mail me before leaving feedback if you are unhappy with your item, so we can work it out. International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost.
Shipping & Delivery
Free shipping to Canada and the USA on orders over $70 USD; smaller orders and other countries are calculated at checkout. In-stock items ship in 3–14 business days depending on product and destination; custom and made-to-order items follow the lead time stated above. Please inspect your order on arrival and report any damage within 72 hours to info@sanicanada.com. Shipping policy
Returns & Warranty
Returns are accepted within 14 days and require an RMA number from our team. A 30% restocking fee applies to change-of-mind returns. All products carry a 1-year warranty against defects in materials and workmanship under normal residential use. Return policy · Warranty · Cancellation policy
Questions & Answers
When will my order ship?
In-stock items ship in 3–14 business days depending on the product and destination. Custom and made-to-order items follow the lead time shown above.
Can you confirm fit or rough-in before I order?
Yes. Email info@sanicanada.com with your measurements, drawings or photos of your space, and our plumbing team will confirm compatibility in writing. You can also use the chat in the bottom-right corner. Prefer to talk? Call 1-800-883-0028.
Can I get a different size or finish?
Half of our work is custom. Request a custom version or email info@sanicanada.com with your dimensions, drawings and preferred finish. Every custom quote is confirmed in writing.
Do you offer trade pricing?
Designers, builders and contractors can apply to our Trade Program.
Can I see it in person?
Visit our showroom at 208 Brown's Line, Etobicoke: Monday to Friday 9am–6pm, Saturday 10am–5pm, Sunday 12pm–4pm by appointment. We recommend booking ahead.
Why Buy from Sani Canada
Canadian Company
Serving homeowners and the trade since 2012, with a showroom in Etobicoke, Ontario.
Plumbing Expertise
Technical questions answered in writing before and after you buy: info@sanicanada.com or live chat.
Custom Capability
Sizes and finishes made to your project on request.
Buy with Confidence
14-day returns, 1-year warranty, and secure checkout with Shop Pay, Apple Pay, Google Pay and major cards.
